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Notes from a Boy @ The Window

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Notes from a Boy @ The Window

Tag Archives: Westchester County Department of Community Mental Health

Moving On, Thirty Years Later

26 Saturday Aug 2017

Posted by decollins1969 in 1, Boy @ The Window, Christianity, culture, Eclectic, Marriage, Mount Vernon New York, New York City, Pittsburgh, Politics, Pop Culture, race, Religion, University of Pittsburgh, Work, Youth

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616, 616 East Lincoln Avenue, Darren, Domestic Violence, Eri, Family Responsibilities, Leaving Home, Maurice, Mother-Son Relationship, Pitt, Poverty, Sarai, Siblings, Survivor's Guilt, Westchester Business Institute, Westchester County Department of Community Mental Health, Yiscoc


A Boeing 767 Delta flight at takeoff, JFK Airport, Jamaica, Queens, NY, circa 2011. (http://panynj.gov).

I am now three full decades removed from Moving Day 1987, the final Wednesday in August, when I moved for my freshman year of college to Pittsburgh. I was leaving Mount Vernon and 616, but neither would begin to leave me, at least for another year or so.

It was a day of days. But really, it wasn’t the hardest leaving day I faced. In the summers I’d come home to work and watch after my younger siblings, the end of those Augusts were tearful ones. I played music for me and my siblings to sing to before I left at the end of the summer of ’88. I added an extra week to my stay in 1990, just so I could spend extra time with Maurice, Yiscoc, Sarai, and Eri, teaching them how to ride a bike and how to tie their shoes, and missed a week’s worth of classes at Pitt to start the fall. Even in ’92, when I came back to 616 to work for two months that summer at Westchester County Department of Community Mental Health because I couldn’t find a teaching gig at Pitt, I stayed an extra week. That was my life outside of college, grad school, and Pittsburgh for a good decade after my first trip to Pittsburgh. It got easier to leave as my life became about working, teaching, dating, and writing, but leaving was always hard.

My hardest leaving day was in late-August 1989. After a full summer of work, between two jobs, the end of my Mom’s marriage (finally!), my older brother Darren moving out, and my schedule of activities with the younger Gang of Four, I saw going back to the University of Pittsburgh for my third year as a vacation. But it wasn’t going to be one for Mom. She would be completely on her own with my younger siblings for the first time once I left. And I knew the thought of being with them without any help, or least, without any enemies at 616 to war against (like my idiot ex-stepfather Maurice) terrified her.

Screen shot of 616 East Lincoln Avenue, Mount Vernon, NY, June 2016. (http://maps.google.com)

I stayed an extra five days before leaving on August 30, because Mom still had two weekends of summer courses left to finish at Westchester Business institute. Mom made the decision to not finish up her business law and accounting classes that session the Saturday before I left. She said to me, “Go on to Pittsburgh, Donald. I’ll be all right.” It didn’t make sense to me. She had an A in the business law class, and likely could’ve talked with her instructor about taking an incomplete and then the final exam once my siblings started school after Labor Day. I said as much, but Mom, per usual, didn’t listen to me. She ended up with a D in the business law course, and an F, of course, in the accounting class. Mom wouldn’t return to Westchester Business Institute to finish up her associate’s degree until January 1996.

I felt guilty at the time that I put my own education over my Mom’s. I felt guilty that I couldn’t help out more. Mostly, I felt guilty that despite what I saw back then as “my responsibilities to the family,” I wanted to leave, and part of me wanted to stay gone. I didn’t want to come home for Christmas, my birthday, and New Year’s every single holiday season. I didn’t want to spend my summers living at 616 while working in Mount Vernon or White Plains. And though I wanted to help the Gang of Four out as much as I could, I would’ve preferred bringing them to Pittsburgh, and not going back to Mount Vernon over and over again.

Looking back, though, I realized the truth. Mom really didn’t enjoy school. Mom decided to go to Westchester Business Institute because I was in college. And as a professor who has taught hundreds of adult learners (students twenty-five and sometimes much older), I know that earning a degree with your kids can be a great motivator for enrolling in higher ed. It just can’t be the only motivator. At some point, it has to be about more than a friendly familial competition or even about using the degree to earn a few extra dollars. It has to be about improving yourself and the people around you. Mom wasn’t ready to juggle that burden, and likely had gone through too much that summer to spend another fifteen months in school while also watching after my younger siblings.

Boy, it was hard to leave that last Wednesday in August ’89. I was nervous for Mom, sad for my siblings, and maybe even a little angry with Mom and God about the impossible choice I thought I had made at the time. But I reminded myself that I wouldn’t be any good to anyone if I couldn’t finish my degree and use it to help others. I reminded myself that I was still only nineteen years old, that, my outward maturity and 616 aside, I still had a lot to learn about life.

Aside

Sure I’ve Raised Money, But…

27 Monday Jul 2015

Posted by decollins1969 in 1, Boy @ The Window, culture, Eclectic, Mount Vernon New York, Pittsburgh, Politics, Pop Culture, University of Pittsburgh, Work, Youth

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Academy for Educational Development, AED, Bob Beane, Capitalism, Diagnostic and Statistical Manual for Mental Disorders, Exploitation, Fundraising, Grant-seeking, Maximizing Profits, Medicaid, Medicare, Mount Vernon Clinic, Partnerships for College Access and Success, PCAS, Presidential Classroom, Valerie Johnstone, Westchester County Department of Community Mental Health


Man on a hamster wheel gif, like constantly looking for money, July 26, 2015. (http://twitter.com).

Man on a hamster wheel gif, like constantly looking for money, July 26, 2015. (http://twitter.com).

Keep in mind that these are just observations, not me axe-grinding or feeling sorry for myself. My biggest observation is that raising money for others without reaping enough benefit for myself shows that even governmental and nonprofit organizations are just as prone to capitalistic exploitation as Walmart and Apple. And that I am not immune, nor have I ever been immune, to the pride and naiveté of production and exploitation.

Many times during my years in the nonprofit world as a manager or consultant, employers have asked me about my ability to raise money. I’ve done a pretty good job of that over the years. Fifteen minutes of work as an educational “closer” at Presidential Classroom led to a $25,000 grant from State Farm’s civic engagement work (a.k.a. service-learning) in 2000. I worked on a $1 million renewal grant from Lumina Foundation for Education for the college access and success initiative for which I served as deputy director during my last four years at the Academy for Educational Development (AED). I also raised $200,000 from Lumina for data collection for the initiative in 2005.

"I come here looking for money (Got to have it)," lyrics from Pet Shop Boys "What Have I Done To Deserve This" (1988), July 27, 2015. (http://nonprofitquarterly.org/).

“I come here looking for money (Got to have it),” lyrics from Pet Shop Boys “What Have I Done To Deserve This” (1988), July 27, 2015. (http://nonprofitquarterly.org/).

I’ve indirectly raised funds from which I didn’t derive a benefit, either because the amount were too small for AED’s vast overhead and other direct costs (read as paying higher-ups salaries for the privilege of raising money on behalf of the now-defunct organization). Or because others used my curriculum vitae and my work for AED to garner grants that I never worked on. My last year at AED we turned down what would’ve been a $100,000 grant from Carnegie Corporation because it would’ve been too small, especially since we needed to collaborate with a sister organization on K-16 access and success work. We turned down potential smaller grants from other private foundations for similar reasons.

And after nine months of work off-and-on, the wife of a Pulitzer Prize winning-columnist for a Washington newspaper received a $250,000 grant from a corporate foundation in New York, based on my work. Because the AED higher-up in charge of the process worked with her as a personal favor — and didn’t put our proposal and implementation work into a contract — her socialite friend and head of a college fund organization received a grant with no strings attached, for AED or for me. I did get paid for my work, as I did it under the AED banner. But the fruits born from that work went outside the organization, to a person almost as duplicitous as the organization for which I once worked.

But in terms of fundraising, or at least, making money for an organization, absolutely nothing in my work history compares to what I did at nineteen. Yes, nineteen! The summer of ’89, I worked for Westchester County Department of Community Mental Health, out of the Mount Vernon, New York clinic, across the bridge from the Mount Vernon East Metro-North stop. After the previous long summer of unemployment followed by five days of homelessness and two more months of living on financial fumes, I was happy, really happy, to have gained steady employment all through ’89.

So happy that I didn’t notice how productive I was being in the office. I had the rather official title of Summer Intern, and had been told by the Director of Community Mental Health Programs in Bob Beane that he was “counting on me.” I came to the Mount Vernon clinic with Beane’s charge to “get their back-billing in order.” Since 1984, the clinic had regularly had its Medicaid and Medicare billing for psychiatric and psychological services rejected by the state-level health folks in Albany, mostly due to coding errors.

Graphic on DSM editions since 1952 (DSM-V is in its "beta-testing" phase), American Psychiatric Association, 2012. (http://life-surfing.com/).

Graphic on DSM editions since 1952 (DSM-V is in its “beta-testing” phase), American Psychiatric Association, 2012. (http://life-surfing.com/).

Specifically, the clinic staff were putting incorrect codes from the Diagnostic and Statistical Manual for Mental Disorders — in this case, DSM-III and DSM-III-R (with the III-R standing for version number three, revised edition) — on the state billing forms. There were other errors to be sure. Doctor’s names and patients names were often misspelled. Control numbers were incorrect. The proper signature wasn’t obtained. But well over ninety percent of the errors were DSM-III or DSM-III-R codes that staff had entered into a billing form incorrectly.

This was the summer of ’89, so the form itself was printed on a line printer, and the checking of such forms had to be done manually. It would take two or three weeks to hear from Albany about an incorrect code, a month to receive payment. After five years of coding errors, red tape, and the clinic’s administrative staff badly managed by one Valerie Johnstone, my job was to rectify as many of the old billing errors as I could before the summer came to a close.

In eight weeks’ time, despite all the other menial tasks Johnstone would sometimes have me do, as well as having to share the same billing computer with Beverly (who dealt with current billing, and was probably responsible for the majority of my back-billing work), I got through three cabinets’ worth of billing issues. I left at the end of August, I left for the friendly environs of Pittsburgh and Pitt, vaguely aware of how much money I’d made for the Mount Vernon clinic and for the county.

Screen shot of 100 East 1st Street and South 1st Avenue, where I toiled for Westchester County the summer of 1989 (and 1992), April 2012. (http://maps.google.com).

Screen shot of 100 East 1st Street and South 1st Avenue, where I toiled for Westchester County the summer of 1989 (and 1992), April 2012. (http://maps.google.com).

I found out in September that my work had made them $371,000! I was impressed, but then I quickly became depressed. My salary for Westchester County that summer was $5.90 per hour. Over eight weeks, my net income was $1,610. As an intern, I had no fringe benefits, not even a commuter allowance. In terms of ratios, for every dollar I made between June 26th and August 18th, Westchester County and the Mount Vernon clinic made $230.43!

No wonder the staff at the Mount Vernon clinic looked at me with a combination of bemusement and derision! I had shown them up, unknowingly, and allowed myself to be an exploitable resource. And though I had a guaranteed job for the next three years after that summer with Beane and Westchester County, there was no way I could ever make enough income to make up for that kind of profit-generation. So much for the idea of not-for-profit and government enterprises!

Bearing False Witness At Work – It Can Hurt

16 Saturday Nov 2013

Posted by decollins1969 in 1, culture, Eclectic, Politics, Pop Culture, race, Religion, University of Pittsburgh, Work, Youth

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Tags

Academy for Educational Development, AED, Bigotry, Bipolar Disorder, Diagnostic and Statistical Manual for Mental Disorders, False Accusations, Hostile Workplace, Juan Mezzich, Ken, New Voices, New Voices Fellowship Program, Paranoia, Racism, Sexual Harassment, Westchester County Department of Community Mental Health, Western Psych, Western Psychiatric Institute & Clinic


Hannah Arendt on false witnesses, November 16, 2013. (http://izquotes.com/).

Hannah Arendt on false witnesses, November 16, 2013. (http://izquotes.com/).

I’d be remiss if I didn’t at least mention the fact that this week ten years ago, I endured what was the beginning of a three-month period of a hostile work environment (one that was already not-so-optimal to begin with). It was brought on by my then immediate supervisor’s paranoia and jealousy, and intensified by his then undisclosed bipolar disorder. I’ve written about my three years of hell with Ken before on this blog, most notably in “The Messiah Complex At Work, Part 1” from a couple of years ago.

What I haven’t really discussed at all was how I felt about all of this as I went through it. As a man, as a Black man, as a person who believed in social justice, including in a workplace in which we funded social justice projects. I’d only been accused of sexual harassment one other time, by a boss whose best friend had been harassing me at work for the better part of two months, in the early part of ’89. Now, fourteen years later, here was Ken, at an HR meeting he set up, accusing me of saying things that I never said, of thoughts that I never had.

I was already used to being guilty before being innocent. With police. In a public setting, like a supermarket or bookstore. But not at work, and for the most part, not while I was at Pitt or Carnegie Mellon. Why? Because I tended to be at my most guarded while at work back then. In fact, during an exit interview the year before, a former program assistant at New Voices said that I needed to be “more open” at work if a team like ours was ever to reach its full potential. She may have been right. If only I had bosses who were more open, more relaxed, less accusatory, and in Ken’s case, on his meds.

Archie Bunker from All In The Family (1971-78) screen shot, June 2013. (http://www.chicagonow.com/).

Archie Bunker from All In The Family (1971-78) screen shot, June 2013. (http://www.chicagonow.com/).

There are few things worse in one’s job or career than reckless false accusations. Even if proven completely untrue, there are some who’ll choose to look at those accused with less trust and more suspicion. And Ken, for all of his bluster about social justice, had proven himself to be as much of a bigot as former executive director at Presidential Classroom, an openly admitted bigot. He could’ve accused me of insubordination, of wanting his job, of not doing my job well enough. Instead, Ken relied on the whole hyper-sexualized Black male motif, as if my testosterone was dripping right out of my penis, like some animal in heat.

Of course, some of you will say, “He had untreated bipolar disorder. He didn’t know what he was doing. Cut him some slack.” No, I can’t and I won’t. As I’ve noted in another post regarding Ken’s condition, bipolar disorder doesn’t equal insanity or irrational behavior necessarily. I worked for Westchester County Department of Community Mental Health between ’89 and ’92, and for Western Psychiatric Institute & Clinic at Pitt between ’89 and ’91. I became pretty good at understanding the Diagnostic and Statistical Manual for Mental Disorders. I did learn a thing or two from having Dr. Juan Mezzich as a boss while I worked at Western Psych between my junior year and first year of grad school at Pitt. 

Kingda Ka, the world's tallest roller coaster, Six Flags Great Adventure, Jackson, NJ (Exit 7A, NJ Turnpike), September 23, 2006. (Dusso Janladde via Wikipedia). Released to public domain.

Kingda Ka, the world’s tallest roller coaster, Six Flags Great Adventure, Jackson, NJ (Exit 7A, NJ Turnpike), September 23, 2006. (Dusso Janladde via Wikipedia). Released to public domain.

One of the things I learned was that bipolar disorder generally exaggerates existing thoughts and behaviors. The psychosis can often be exasperated by stressful situations. For those with the illness, the highs are way too high, the lows so low that suicidal thoughts can become prevalent. If one tends to be paranoid, the paranoia becomes heightened, as was the case with Ken. Still, even with bipolar disorder, he was acting on his bigoted and paranoia template, there long before bipolar disorder manifested itself in him as an adult.

I understood all of this, even as I went through months of accusations and arbitrary changes to my work schedule. But that didn’t mean that there wasn’t a part of me that felt rage, wanted revenge, wanted to take the physically and emotional stunted twerp and stuff him in a garbage can. Or that I didn’t come to work at AED every day between November ’03 and February ’04 with thought that I should just quit, turn around, go home, watch my newborn son Noah and figure out my next step. Most of all, there were times I wanted to choke Ken until he told the truth, that he was a jealous-hearted bastard who lied about me to HR in order to put me in my place as a Black guy working under a White guy.

But I didn’t. I didn’t because I knew that I was right. I knew, somehow, that things would work out in my favor. I knew that God and the universe would vindicate me. If my life is proof of anything, it’s proof that my truth wins out in the end. Those thoughts dictated my actions and counteracted any feelings of rage or violence I had during those cloudy days. To Jonathan Martin and so many others out there, I think I know how you feel right now. Please hang in there, and hang on to the truth.

Terri and Mr. Asexual

07 Wednesday Aug 2013

Posted by decollins1969 in 1, Boy @ The Window, culture, Eclectic, High Rise Buildings, Pittsburgh, Pop Culture, race, University of Pittsburgh, Work, Youth

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Apartment Hunting, Asexuality, Bipolar Disorder, Biracial, Clubbing, Clubs, Dallas, Friendship, Friendships, Mother-Daughter Relationships, Night Life, Terri, Westchester County Department of Community Mental Health


Asexual pride flag, September 18, 2010. (Wikipedia). In public domain.

Asexual pride flag, September 18, 2010. (Wikipedia). In public domain.

One of my inner circle of friends during my undergraduate years at the University of Pittsburgh was Terri. She was one of the more interesting folks I met during all my years at Pitt and in Pittsburgh. She was so smart, so intriguing, so whimsical, so troubled, so much in fear of success and so flawed. I learned so much from Terri without ever really trying, because she herself was in search of something during all the years I knew her.

I first met Terri in January ’89 at Pitt’s William Pitt Student Union, in the TV room where a bunch of us were watching Dallas (the original series on CBS that Friday night).

William Pitt Union (as viewed from Cathedral of Learning), University of Pittsburgh, July 28, 2012. (Mackensen via Wikipedia).

William Pitt Union (as viewed from Cathedral of Learning), University of Pittsburgh, July 28, 2012. (Mackensen via Wikipedia).

(From Boy @ The Window) “At five-two, she had short dark-brown hair and also wore glasses. There was something about Terri that I knew was different, that she wasn’t just “Black,” whatever that meant. She was one of the first biracial women I’d come to know. It seemed like those were the first words out of her mouth. Maybe not. But Terri did tell us she was “half-Black and half-White” before the night was over….She immediately jumped into our growing conversation once they sat down and criticized Dallas as one of many examples of lily-Whiteness on TV. That launched a whole new discussion, with everything from The Cosby Show to 227.

“After about an hour of debates, jokes and wonderful conversation, we all went out into Oakland. We started at The O, the nickname for Original’s. It had already been a mainstay for students and steelworkers in need of cheap food and beer since ’60. The Pitt football team often drank and caroused there, often getting into fights with Pitt Police. This Friday it was overcrowded and dirty, and we wanted to talk. Terri had become the leader of our pack, and took us over to Hemingway’s as an alternative. The bar and restaurant was The O’s opposite, very quiet, very reserved, with a very much older and Whiter crowd. It was also the first time I’d been carded, so I couldn’t have a drink even if I wanted to.”

Terri was the one who could truly bring out my adventurous side, as she introduced me to Pittsburgh’s night life — Black and White. She didn’t seem to care that I was still only nineteen or twenty years old. Terri could talk herself — and me — into a private over-twenty-five club in Homewood or Penn Hills, or out of trouble with police like no one I knew back then. I met all kinds of Pittsburghers as a result. Gay and straight, older and younger, college educated and working-class stiff. Hanging out with her was a constant balance between a real social life and one when being out too late may have put her or us in danger.

Apartment building at corner of North Aiken & Centre Avenue in Shadyside, Pittsburgh, PA, August 7, 2013. (http://pittsburgh.olx.com).

Apartment building at corner of North Aiken & Centre Avenue in Shadyside, Pittsburgh, PA, August 7, 2013. (http://pittsburgh.olx.com).

My shift to a more regulated schedule with Terri began during the summer of ’90. I came back to the ‘Burgh the first week of August after nearly two months working at Westchester County Department of Community Mental Health. I wanted to find my first real apartment, not just a room in which I shared a kitchen and bathroom with six others in South Oakland (which I’d done in the two previous years). I stayed with Terri and her mother at their new place in Shadyside for a week, fairly close to all the neighborhoods in which I hoped to find a place.

At first, the late nights of talking and hanging out were fun. But by the third day, I was knee-deep in apartment listings and phone calls to landlords in Oakland, Shadyside, Squirrel Hill, Wilkinsburg, Bloomfield, Point Breeze, Homewood and East Liberty. Terri wasn’t exactly a happy camper, with me, her mother or her various suitors for that particular week. Terri and her mother had several arguments that week, about money, dating, even over her treatment of me. The most remarkable thing what hearing Terri call her mother a “bitch” over and over again one night, as if it was a period at the end of a sentence.

My problem, of course, was that I was “asexual” according to Terri. It wasn’t the first time someone had described me as such, and it certainly wasn’t the first time Terri had called me “asexual.” This time and week was different somehow. I guess that Terri thought that I’d look at a couple of places and then spend the rest of the week partying. But given my finances, I couldn’t just plop down money on a $400 a month one-bedroom with bay windows. I don’t think that she understood this, though, not the way Terri spent money back then.

I assumed, right or wrong, that she felt spurned by my lack of interest that week in spending my late nights out on the town with her.  For that week at least, I wasn’t into the Terri Show. As up and charming as she could be, Terri had a dark side, one in which her mother obviously faced much more than anyone else. I still considered her a friend, even a good friend. I just couldn’t be the kind of friend that could be what she wanted me to be on whim and demand. And over the next six years, I gradually also stopped being the friend that would listen to all of Terri’s gripes about life and race, identity and bad boyfriends.

Working With Wackos, Part 2

10 Friday Aug 2012

Posted by decollins1969 in 1, Academia, Boy @ The Window, culture, Mount Vernon New York, Politics, Work, Youth

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Bob Beane, Demotion, Firing, Micromanagement, Mismanagement, Mount Vernon Clinic, Office Politics, Ralph Williams, report, Self-Discovery, Valerie Johnstone, Westchester County Department of Community Mental Health


Daniel Craig in Layer Cake (2004), October 4, 2010. (http://www.guardian.co.uk).

This is the second of my two posts about my last summer working with a group of misfits and backstabbing micro-managers at the Mount Vernon Mental Health Clinic (as part of Westchester County Department of Community Mental Health) in ’92. I left off by talking about the decision I faced when the head of the clinic, Dr. Williams, wanted me to write a report that would implicate Johnstone as both an incompetent and capricious office manager. It would’ve been a report that would’ve led to Valerie Johnstone’s firing (see my “Working With Wackos, Part 1” post from last month).

Luckily I had the weekend before my last week at the job to think it through. I approached my task the same way I approached a research project. I interviewed my co-workers — at least in a way without them knowing that I was doing a formal interview — about their problems with Johnstone and about their refusal to learn the new computers and billing system for the office. I documented various incidents that I either experienced or witnessed in which Johnstone was far from professional. I even discussed the overall office dynamics and argued that they were the reason why the clinic had fallen behind twice in the past decade on hundreds of thousands of dollars worth of Medicaid and Medicare billing to New York State.

But I did more than that. I in fact put together two versions of the report. One version was specifically for Dr. Williams, one that could justify the demotion — if not the firing — of Johnstone. The other, much fuller version was one in which I made the case that Dr. Williams and Johnstone were both culpable as they created an unprofessional and chaotic atmosphere at the clinic.

The Things We Think And Do Not Say “Memo” from Jerry Maguire (1997), August 9, 2012. (http://theuncool.com).

I made the point in the second version that it wasn’t just their violent language and their nasty public and private arguments. Nor was it just their disappearances from the office for hours at a time or showing up hours late looking hung over. Their mercurial natures and their lack of respect for the office and each other had trickled down to the office staff. So much so that some summer office worker like myself had no chance of training staff on how to use a computer or a new billing system.

On my last day at work, Friday, July 31, I handed in version one to Dr. Williams, who was giddy with delight, and gave me a hug and a handshake. I left work early that day, and immediately took the 40 bus up to White Plains, to the main Westchester County Department of Community Mental Health on Post Road. I went to Bob Beane’s office (the department’s director), and dropped off version two of my report. Beane had already left for the weekend. I sneaked in and out that day, as I had worked at this office the summer and holiday season ’90, and I didn’t want questions from my one-time co-workers about why I was there.

The following Friday morning, as I got ready to walk from 616 to the Mount Vernon clinic to pick up my final summer paycheck, the phone rang. It was Beane on the other end of the phone, asking me questions about my report. He asked me how much of what was in it was true. “All of it,” I said. “I need you to come into the office so I ask you some more questions,” Beane said in response. Since I was already about to walk out the door, I hung up and went into my warp-factor-9-walk to find out what was going on (and to get my paycheck without a lot of fuss).

Heads Will Roll sculpture, Embarcadero Center #4, San Francisco, June 25, 2010. (http://artsysf.buzznet.com).

I walked into the equivalent of an emotional tsunami. One of my former co-workers was in tears, while another looked completely stunned. Beane pulled me into Johnstone’s office, and closed the door. I explained what had been going on at the office between Dr. Williams and Johnstone over the previous eight weeks, and likely over the previous three years. Beane paused, then told me what had occurred when he read my report earlier in the week. He decided to fire Dr. Williams, while he demoted Johnstone and moved her to the Yonkers clinic. Beane was in the process of meeting with my former co-workers to verify what was in my report.

After he apprised me, Beane handed me my final paycheck. Then he said, “Thank you. What you did here was very brave and very helpful. But you know you can’t work here again.”

“I know. I knew that when I gave you my report,” I said. Thus ended my career working for Westchester County government.

Working With Wackos, Part I

02 Monday Jul 2012

Posted by decollins1969 in 1, Academia, Boy @ The Window, culture, Eclectic, eclectic music, Mount Vernon New York, music, Pop Culture, race, Work, Youth

≈ 2 Comments

Tags

"End Of The Road", Boyz II Men, Deception, Micromanaging, Office Politics, Ralph Williams, Valerie Johnstone, Westchester County Department of Community Mental Health, Workplace Abuse, Workplace Issues


Shaun Of The Dead (2004) poster, August 22, 2011. (Quentin X via Wikipedia). Qualifies as fair use under US Copyright laws because of poster’s low resolution.

I don’t mean this in a literal sense, although in this particular case, it’s pretty close to true. In the case of my last summer working for Westchester County Department of Community Mental Health at its Mount Vernon clinic on 9 East First Street, it’s ironic that the least sane folks around were my bosses and colleagues. The amount of drama generated from such a small office was enough to start a nuclear fusion reaction, providing power for Mount Vernon’s residents for years on end.

Unlike the summer of ’89, the summer of ’92 wasn’t just about the dreaded Valerie Johnstone (see my post “Fried Green Toenails”  from February ’11). This summer involved the head of the clinic, a Dr. Ralph Williams. From my first day there, it was obvious that there was a strange and sordid dynamic at the clinic, one that had little to do with the patients who showed up with everything from associative disorder to schizophrenia, for drugs from Dilantin to Xanax. I got a dressing down from Johnstone about having earned my master’s degree two months earlier, as she said, “See, I have a master’s degree, too.” Except that she was sixty, and I was twenty-two, at least that’s what went through my head while she was telling me how much better she was than me.

Williams wasn’t much better. My first one-on-one with him at the end of June was about how much better we were than “ordinary” folks like Johnstone because he had the ultimate prize – a medical degree from Harvard – and I was about to embark on the ultimate degree, a doctorate. From our first meeting, Williams had described Johnstone as a “dummy” and an “overbearing bitch.” While I knew that the latter was true, I would’ve have never said it, certainly in a workplace setting. And I certainly didn’t expect it from my boss.

By the beginning of July, it had become obvious to me that the main issue with the clinic front office and its director was much more than being three years behind in back-billing to New York State Medicaid and Medicare for psychiatric services. On the first Friday in July, I happened to be outside the director’s office, pulling old files for re-billing to New York State, when I heard someone crying. I overheard Williams say, “you are the dumbest person that I’ve ever worked with,” and another sentence where he called the woman in his office “a bitch.”

The calmness in which Williams spoke, it was as if he was attempting to comfort parents who had learned their kid was autistic. It was scary. I knew that the woman crying was Johnstone, as I’d seen her later on that afternoon, eyes unusually burgundy, mood unusually insecure.

The secret war between the office manager and the clinic director became an open one later on in mid-July, a Thursday to be more precise. They became embroiled in a shouting match over a patient’s records, escalating from “stupid” and “idiot” to “bitch” and “motherfucker” in a matter of seconds. All right in front of the office pool and waiting patients, at 3:30 pm. If I hadn’t known any better, I’d guessed that Johnstone and Williams had been involved prior to a breakup, and were using the office as a way to work out their frustrations over their relationship. But I probably read too much into what was going on.

Finally, at the end of July, came the most foul thing I’d ever been a part of in the workplace. Williams requested a one-on-one meeting with me. He wanted me to write a report that would implicate Johnstone as both incompetent and capricious as the office manager. Williams said, “people like us need to stick together.”

I knew that I wouldn’t be coming back to work for this clinic or the county again. At least, not in this capacity, and not with me starting Pitt’s doctoral program, so I really had no skin in this game. At the same time, I knew that if I wrote the report exactly as Williams had requested, that Johnstone would be out of a job. In their own way, they were both terrible bosses, lousy leaders, and had warped perceptions of the people and the world around them. I didn’t know yet what to do. I just knew that if I did exactly what I’d been told, it would lead to more office chaos, something the outpatients at the clinic didn’t need or deserve.

The Last 616 Summer

15 Friday Jun 2012

Posted by decollins1969 in 1, Boy @ The Window, Christianity, culture, Eclectic, Mount Vernon New York, Movies, New York City, Pop Culture, race, Religion, Work, Youth

≈ 1 Comment

Tags

616, 616 East Lincoln Avenue, Adulthood, Boomerang (Movie), Home, Mother-Son Relationship, Motherhood, Overprotective Mother, Role-Playing, Westchester County Department of Community Mental Health


Toni Collette and Nicholas Hoult, About A Boy (2002) screenshot, June 14, 2012. (http://www.movieactors.com).

Twenty summers ago was my last summer at home — 616 East Lincoln Avenue — for more than a visit. It was the long, hot summer of ’92, two months in which my master’s-degree-earnin’, twenty-two year-old-self reverted to my teenage years. At least, in terms of the responsibilities that I carried beyond taking care of myself, dating or clubbing, working or going to school. And it was a painful two months of submergence, revealing to me that I’d long since been on my own. Too long to be happy to play the role of big brother, young uncle, surrogate father, and my mother’s confidant all rolled into one.

I ended up in Mount Vernon that summer after an unsuccessful search for work in Pittsburgh in the six weeks between the end of the school year and the middle of June. At the last minute, I contacted the Director of Westchester County Government’s Department of Community Mental Health, hoping (and knowing) that he could toss me some work. From him, I found out that the work I’d done at the Mount Vernon clinic in ’89, though successful, hadn’t been followed up with improvements in the front office or in billing. Once again, I’d be working as a senior summer intern with Valerie Johnstone and a group of wacky psychiatrists.

I knew it would be a bumpy ride, as I’d only been home a total of thirty-five days in the previous two years. But I hadn’t counted on my mother acting like I was still a senior at Mount Vernon High School. Right from jump, I found myself constantly being nagged about how I trimmed my mustache, the “baggy” pants I wore, who my friends were, who I did and didn’t keep in touch with while I was back.

Boomerang (movie) poster, 1992, October 31, 2007. (Alessgrimal via Wikipedia). Qualifies as fair use under US Copyright laws because this image is a low resolution copy.

That wasn’t all though. One Saturday night that July, I decided to go check out Eddie Murphy’s latest movie, Boomerang. It had more good reviews than bad, and I just wanted a night to myself, to just be myself. I told my mother that I’d be home late.

I didn’t get in until about 2 am. To my surprise, my mother was awake, in the living room, waiting for me. “Where havey ou been?,” she asked, as if I had a curfew. “I went to see the movie down in the city, I hung out, I walked around, and then I took the last train back,” I said, with shock. “When you said late, I was thinkin’ 12 o’clock,” my mother said in response.

I was pissed. As many Friday and Saturday nights I spent during the ’80s tracking down my father Jimme for $50 or to pull him out of some dive in Mount Vernon, the Bronx or in Midtown Manhattan. I was a teenager then! I’m an adult, and now I’m supposed to be home by a certain time?

It got so that on another occasion, as I was pressing my clothes to go out — anywhere really — my mother tried to take the iron out of my hand to iron my clothes. “Mom, I got this,” I said, not about to let go. “You ain’t doin’ it right!,” my mother half-yelled as she yanked the iron away from me to press my jeans. Then, I realized that she was about to put creases in then, I yelled, “Mom, stop! No one wears creases in their jeans anymore.”

I took the iron away, and finished what I started, all with the b-word in my head. My mother knew what was in my head, too. “You can think it, but you better not say it!,” she yelled as she left the room.It was the first time I ever found myself thinking that way about my mother. Unfortunately, it wouldn’t be the last.

Of course, the word that was really in my head most of the last summer was weird. Everyone around me seemed weird that summer, especially my mother. She was overprotective, in my business, and talking to me about gettin’ filled with the Spirit more than usual.

Or was it me that had become weird? After all, I’d been in the role of the dutiful son for so long that it probably was weird for my mother to see me go out to see a movie, hang out with a friend, or go down to the city at night. Maybe, at least in my mother’s case, she simply wasn’t used to me carving out time for myself, to actually act like the adult male that I had become.

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