Some folks who come at me through Twitter, my blog on WordPress, even in the “friend” zone on Facebook, are by definition trolls. According to Wikipedia (and apparently, an Indiana University webpage where the definition below comes from), a troll is

a person who sows discord on the Internet by starting arguments or upsetting people, by posting inflammatory, extraneous, or off-topic messages in an online community (such as a newsgroup, forum, chat room, or blog) with the deliberate intent of provoking readers into an emotional response or of otherwise disrupting normal on-topic discussion.

But this isn’t a complete definition. Trolls are often anonymous, or, if not hiding in the shadows, often have few followers/follow few people in social media. They don’t just “start arguments” — they launch vitriolic personal attacks on individuals with whom they disagree in order to distract from that person(s) point or main topic. They often express every -ism and -phobia they have toward other humans, as if their own humanity and the humanity of the group they think represent is the only one that matters.

And when they find themselves engaged with other trolls, they swarm an individual in the social media world like Sentinels from The Matrix series, hoping to destroy the person in the process. It’s the virtual equivalent of bullying and harassment, and they deserve as much respect in the social media world as we’d give to a bully in the real world. The kind of respect that calls trolls out and puts them in check, the kind of respect that may well involve law enforcement and legal actions.

Trolls do one good thing, though. They remind us there are millions of people who want to sleepwalk through life unaware of power, privilege and injustice. Or maybe, they’ve become addicted to their own misery and narcissism. So though we may want to strangle them, the best way to deal with them is with a swarm of our own, to ignore, block and check them at every turn. Too bad we can’t also use an EMP on them.